Terms of service

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation or order placement.
  • Orders are not processed or shipped on weekends or public holidays.
  • During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Pakistan: 3–7 business days
  • International Orders (if available): 7–21 business days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS (where applicable) containing your tracking information.

Please allow up to 24 hours for tracking information to become active.

Delayed Shipments

While we strive to deliver all orders on time, occasional delays may occur due to factors beyond our control, including courier delays, weather, holidays, or customs processing.

We appreciate your patience in these situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.